Contact Customer Service

Contact Us

Should our product require repair, our department provides prompt service. Warranty repairs are performed without charge. Products out of warranty are repaired at very moderate prices.

Customer Service can be reached by phone and email, Monday – Friday, Pacific Time, 7 a.m. – 5 p.m.

Our goal is to respond, either by email or phone, the same day you contact us. Our support team will examine your situation and determine the most effective solution.

Send Customer Service a Message

Return Material Authorization Request Form

Should our product require repair, our Customer Service department provides prompt service. If you need to return a product to ADL Embedded Solutions, you will need to get a Return Material Authorization (RMA) number first. If you need to return a product to ADL Embedded Solutions, you will need to get a Return Material Authorization (RMA) number first.

Please complete the form and send it to us using the SUBMIT button below. We’ll send you an RMA number in return. Please don’t forget to complete all the required fields in the form below, just in case we need to reach you with any questions. Send an e-mail to [email protected] or call 858.490.0597 if you have questions. We will need the part numbers and serial numbers to work on your issue.