Our Technical Support and Customer Service departments are here to insure your product satisfaction after the sale. We support and service what we sell.
Technical Support
ADL offers free technical support on all of our products. Our support engineers can be reached by phone and email, Monday - Friday, Pacific Time, 8 a.m. - 5 p.m, support@adl-usa.com. Our goal is to respond, either by email or phone, the same day you contact us. They can examine your situation and determine the most effective solution
Product downloads available online.
Customer Service
Should our product require repair, our Customer Service department provides prompt service. Warranty repairs are performed without charge. Products out of warranty are repaired at very moderate prices.
Return Material Authorization Request Form
If you need to return a product to Advanced Digital Logic, you will need to get a Return Material Authorization (RMA) number first. Please complete the form and send it to us using the SUBMIT button below. We'll send you an RMA number in return.
Please don't forget to complete all the required fields in the form below, just in case we need to reach you with any questions. Send an e-Mail to support@adl-usa.com or call 858.490.0597 if you have questions. We will need the part numbers and serial numbers to work on your issue.